Privacy Policy

Last updated: 2026

1. Introduction

Gwenn&Du 3D Printing and Scanning (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, request services, or interact with us.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information when you:

  • Request a quote
  • Contact us through forms or email
  • Upload files for scanning, modeling, or printing
  • Create or submit project details
  • Engage with our services in person or online

This may include:

  • Name
  • Email address
  • Phone number
  • Project descriptions
  • Uploaded 3D models, images, or reference files

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on the site
  • Referring URLs

We use this data to improve site performance, security, and user experience.

2.3 Cookies & Tracking Technologies

We may use cookies or similar technologies to:

  • Maintain session functionality
  • Improve website performance
  • Analyze traffic and usage patterns

You can disable cookies in your browser settings, but some features may not function properly.

3. How We Use Your Information

We use collected information to:

  • Provide 3D scanning, modeling, and printing services
  • Communicate about quotes, orders, and project updates
  • Improve our website and services
  • Ensure security and prevent fraud
  • Maintain internal records and analytics

We do not sell your personal information.

4. How We Share Your Information

We may share your information only when necessary:

  • With service providers assisting in operations (e.g., payment processors, hosting services)
  • To comply with legal obligations
  • To protect our rights, users, or property

We do not share your project files, scans, or models with third parties unless required to fulfill your request or with your explicit permission.

5. Data Storage & Security

We take reasonable technical and organizational measures to protect your data, including:

  • Secure servers
  • Access controls
  • Encrypted communications where applicable

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the personal data we hold
  • Requesting corrections
  • Requesting deletion
  • Opting out of communications
  • Requesting a copy of your data

To exercise these rights, contact us using the information below.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

8. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date will reflect the most recent revision. Continued use of our website indicates acceptance of any changes.